The Fastener Connection, Inc. was founded in 2006 by the Rodriguez family. It is a certified Minority Owned Business Enterprise by the Small Business Administration and is included in the Texas Certification Directory™ as a registered Minority Owned Business.
The Fastener Connection is ISO 9001:2015 certified and is a one-stop source for all fastener and component needs. They supply everything from small machine and self-tapping, fasteners, washers, nuts to rivets through large diameter specialty alloy structural and high-strength and other components. The Fastener Connection provides outstanding service, high-quality products, and innovative ways to reduce costs and lead times.
The Fastener Connection has been using MetalTrace® and MTRCreator™ for over a decade. Previously they used a document management module in their ERP system to track Material Test Reports (MTRs) but it had limited functionality. With the industry and customers requiring more and more complex information and documentation, MetalTrace® and MTRCreator™ immediately provided a significant improvement to their exiting processes.
The entire installation of MetalTrace® and MTRCreator™, as well as the transition from the old system was, in the words of company President Michael Rodriguez, “Super simple and the web portal was setup on our company website within days. We have only received positive feedback from our customers and they like that they can get all their MTRs right from our website. The team at MetalTrace® has always provided very quick turnaround and any time we call for help we get help the same day. It is one of the best working relationships we have. We have had seven people in charge of QA over the years and have never had one of them complain about MetalTrace®.”
Mr. Rodriguez was asked if, after working with MetalTrace® and MTRCreator™ for over a decade, would he choose them again. He said, “Yes, yes, for sure”.